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Phone Numbers & Addresses

Personal & Business Banking

Banking customer service	(800) 788-7000 24 hours a day, 7 days a week
Banking customer service - International	(800) 540-WAMU (1-800-540-9268). or call collect (818) 775-6420 24 hours a day, 7 days a week
Online and Mobile Banking and Bill Pay® Service	(800) 788-7000 24 hours a day, 7 days a week Washington Mutual Attn: Online & Mobile Banking P.O. Box 1165 Northridge, CA 91328-1165
Telecommunication Device for the Deaf (TDD)	(800) 841-1743 Monday thru Friday, 6:00am - 7:00pm Saturday, 6:00am - 5:00pm Pacific Time

Home Loans & Consumer Lending

Home loan applications	(877) 800-9268 Monday thru Friday 5:00am - 8:00pm Pacific Time Washington Mutual Attn: Internet Lending 8880 Freedom Crossing Trail Jacksonville, FL 32256
Home loan customer service	(866) WAMU-YES (866) 926-8937 Monday thru Friday 5:00am to 8:00pm Pacific Time Home Loan Customer Service P.O. Box 100576 Mail Stop: FSC0170 Florence, SC 29502-0576
Home equity products	(888) 800-8738 Monday thru Friday 5:00am - 8:00pm Pacific Time
Consumer loan applications	(800) 933-3590 Monday thru Friday 6:00am - 8:00pm Saturday 8:00am - 5:00pm Pacific Time
Consumer loan customer service	(888) 800-8738 Monday thru Friday 6:00am - 6:00pm Saturday 5:00am - 2:00pm Pacific Time

Credit Cards

Credit card customer service	Please call the number on the back of your card or statement, or (866) 892-9268. 24 hours a day, 7 days a week
Credit Card general inquiries	Attn: Card Services P.O. Box 660509 Dallas, TX 75266-0509
Credit Card payments	Attn: Card Services P.O. Box 660487 Dallas, TX 75266-0487

Other WaMu Services

WaMu Investments, Inc.	(800) 888-0055 Monday thru Friday 5:00am - 6:00pm Saturday 6:00am - 2:00pm Pacific Time
Washington Mutual Insurance Services	(800) 685-9551 Monday thru Friday 8:00am - 5:00pm Pacific Time
Corporate switchboard	(206) 461-2000 Monday thru Friday 7:00am - 5:00pm Pacific Time
General inquiries	Washington Mutual Attn: General Inquiries 1301 Second Ave. Seattle, WA 98101